LPI Status - Incident history https://lpi.instatus.com LPI Wed, 17 Jun 2026 22:11:49 +0000 LPI (laserproductsus.com) is fully operational Type: Incident Affected Components: LPI (laserproductsus.com) Jun 17, 22:11:49 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Jun 17, 22:13:37 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>22:11:49</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>22:13:37</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Wed, 17 Jun 2026 22:11:49 +0000 https://lpi.instatus.com/incident/cmqimlrju000xpgoen7pnutr1 https://lpi.instatus.com/incident/cmqimlrju000xpgoen7pnutr1 LPI Learn (learn.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Learn (learn.laserproductsus.com) Jun 12, 06:33:02 GMT+0 - Investigating - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. Jun 12, 06:42:58 GMT+0 - Resolved - LPI Learn (learn.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>06:33:02</var> GMT+0</small><br><strong>Investigating</strong> - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>06:42:58</var> GMT+0</small><br><strong>Resolved</strong> - LPI Learn (learn.laserproductsus.com) is back to being fully operational. .</p> ]]> Fri, 12 Jun 2026 06:33:02 +0000 https://lpi.instatus.com/incident/cmqajv83w00enpe15qgtfft0y https://lpi.instatus.com/incident/cmqajv83w00enpe15qgtfft0y LPI Trust (trust.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Trust (trust.laserproductsus.com) Jun 11, 08:05:57 GMT+0 - Investigating - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. Jun 11, 08:15:39 GMT+0 - Resolved - LPI Trust (trust.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>08:05:57</var> GMT+0</small><br><strong>Investigating</strong> - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>08:15:39</var> GMT+0</small><br><strong>Resolved</strong> - LPI Trust (trust.laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 11 Jun 2026 08:05:57 +0000 https://lpi.instatus.com/incident/cmq97qv4r00frqa15gmsw1zs6 https://lpi.instatus.com/incident/cmq97qv4r00frqa15gmsw1zs6 LPI Support (support.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Support (support.laserproductsus.com) Jun 10, 15:54:27 GMT+0 - Resolved - LPI Support (support.laserproductsus.com) is back to being fully operational. Jun 10, 15:44:44 GMT+0 - Investigating - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>15:54:27</var> GMT+0</small><br><strong>Resolved</strong> - LPI Support (support.laserproductsus.com) is back to being fully operational. .</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>15:44:44</var> GMT+0</small><br><strong>Investigating</strong> - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. .</p> ]]> Wed, 10 Jun 2026 15:44:43 +0000 https://lpi.instatus.com/incident/cmq88p0860049qw15y0mn4bjx https://lpi.instatus.com/incident/cmq88p0860049qw15y0mn4bjx LPI Learn (learn.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Learn (learn.laserproductsus.com) Jun 10, 15:54:19 GMT+0 - Resolved - LPI Learn (learn.laserproductsus.com) is back to being fully operational. Jun 10, 15:44:29 GMT+0 - Investigating - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>15:54:19</var> GMT+0</small><br><strong>Resolved</strong> - LPI Learn (learn.laserproductsus.com) is back to being fully operational. .</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>15:44:29</var> GMT+0</small><br><strong>Investigating</strong> - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. .</p> ]]> Wed, 10 Jun 2026 15:44:29 +0000 https://lpi.instatus.com/incident/cmq88opb60043qw15c2cvur15 https://lpi.instatus.com/incident/cmq88opb60043qw15c2cvur15 LPI Learn (learn.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Learn (learn.laserproductsus.com) Jun 8, 06:05:49 GMT+0 - Investigating - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. Jun 8, 06:15:37 GMT+0 - Resolved - LPI Learn (learn.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>06:05:49</var> GMT+0</small><br><strong>Investigating</strong> - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>06:15:37</var> GMT+0</small><br><strong>Resolved</strong> - LPI Learn (learn.laserproductsus.com) is back to being fully operational. .</p> ]]> Mon, 8 Jun 2026 06:05:48 +0000 https://lpi.instatus.com/incident/cmq4t4t7100m8mq15zav54x1b https://lpi.instatus.com/incident/cmq4t4t7100m8mq15zav54x1b LPI (laserproductsus.com) is fully operational Type: Incident Affected Components: LPI (laserproductsus.com) Jun 4, 23:17:46 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Jun 4, 23:19:27 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>23:17:46</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>23:19:27</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 4 Jun 2026 23:17:46 +0000 https://lpi.instatus.com/incident/cmq048i7k01xgo414kkxn4g3b https://lpi.instatus.com/incident/cmq048i7k01xgo414kkxn4g3b LPI (laserproductsus.com) is fully operational Type: Incident Affected Components: LPI (laserproductsus.com) May 21, 13:10:54 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. May 21, 13:22:54 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:10:54</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:22:54</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 21 May 2026 13:10:54 +0000 https://lpi.instatus.com/incident/cmpfie56z0012t715pz52yjn8 https://lpi.instatus.com/incident/cmpfie56z0012t715pz52yjn8 LPI Learn (learn.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Learn (learn.laserproductsus.com) May 21, 13:09:37 GMT+0 - Investigating - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. May 21, 13:29:51 GMT+0 - Resolved - LPI Learn (learn.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:09:37</var> GMT+0</small><br><strong>Investigating</strong> - LPI Learn (learn.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:29:51</var> GMT+0</small><br><strong>Resolved</strong> - LPI Learn (learn.laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 21 May 2026 13:09:37 +0000 https://lpi.instatus.com/incident/cmpfichvm000bny15bx7slyer https://lpi.instatus.com/incident/cmpfichvm000bny15bx7slyer LPI (laserproductsus.com) is fully operational Type: Incident Affected Components: LPI (laserproductsus.com) May 18, 06:27:08 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. May 18, 06:41:10 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>06:27:08</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>06:41:10</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Mon, 18 May 2026 06:27:08 +0000 https://lpi.instatus.com/incident/cmpatnchy01pxle15xk6m13gr https://lpi.instatus.com/incident/cmpatnchy01pxle15xk6m13gr LPI (laserproductsus.com) is fully operational Type: Incident Affected Components: LPI (laserproductsus.com) May 18, 04:23:50 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. May 18, 04:39:27 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>04:23:50</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>04:39:27</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Mon, 18 May 2026 04:23:50 +0000 https://lpi.instatus.com/incident/cmpap8sav01ofmc1530ktinye https://lpi.instatus.com/incident/cmpap8sav01ofmc1530ktinye LPI Trust (trust.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Trust (trust.laserproductsus.com) Apr 29, 21:55:09 GMT+0 - Investigating - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. Apr 29, 22:28:02 GMT+0 - Resolved - LPI Trust (trust.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>21:55:09</var> GMT+0</small><br><strong>Investigating</strong> - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>22:28:02</var> GMT+0</small><br><strong>Resolved</strong> - LPI Trust (trust.laserproductsus.com) is back to being fully operational. .</p> ]]> Wed, 29 Apr 2026 21:55:09 +0000 https://lpi.instatus.com/incident/cmoklflm5003wyhgkgppncj1x https://lpi.instatus.com/incident/cmoklflm5003wyhgkgppncj1x LPI Support (support.laserproductsus.com) is fully operational Type: Incident Affected Components: LPI Support (support.laserproductsus.com) Apr 29, 21:55:09 GMT+0 - Investigating - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. Apr 29, 22:22:20 GMT+0 - Resolved - LPI Support (support.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>21:55:09</var> GMT+0</small><br><strong>Investigating</strong> - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>22:22:20</var> GMT+0</small><br><strong>Resolved</strong> - LPI Support (support.laserproductsus.com) is back to being fully operational. .</p> ]]> Wed, 29 Apr 2026 21:55:09 +0000 https://lpi.instatus.com/incident/cmoklfli7004e2j143qqbp3fx https://lpi.instatus.com/incident/cmoklfli7004e2j143qqbp3fx LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Feb 26, 20:11:14 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 20:13:02 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>20:11:14</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>20:13:02</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 20:11:14 +0000 https://lpi.instatus.com/incident/cmm3wf5i800hetps1azv6urvk https://lpi.instatus.com/incident/cmm3wf5i800hetps1azv6urvk LPI Support (support.laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI Support (support.laserproductsus.com) Feb 26, 12:13:07 GMT+0 - Investigating - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 12:22:51 GMT+0 - Resolved - LPI Support (support.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:13:07</var> GMT+0</small><br><strong>Investigating</strong> - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:22:51</var> GMT+0</small><br><strong>Resolved</strong> - LPI Support (support.laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 12:13:07 +0000 https://lpi.instatus.com/incident/cmm3fca6k006bcrbsasiq75yy https://lpi.instatus.com/incident/cmm3fca6k006bcrbsasiq75yy LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Feb 26, 12:12:56 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 12:16:38 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:12:56</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:16:38</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 12:12:56 +0000 https://lpi.instatus.com/incident/cmm3fc1qt00b4tps1ttjwo4mo https://lpi.instatus.com/incident/cmm3fc1qt00b4tps1ttjwo4mo LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Feb 26, 10:10:28 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 10:12:10 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>10:10:28</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>10:12:10</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 10:10:28 +0000 https://lpi.instatus.com/incident/cmm3ayjqy006y11aqyyg4jvbn https://lpi.instatus.com/incident/cmm3ayjqy006y11aqyyg4jvbn LPI Support (support.laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI Support (support.laserproductsus.com) Feb 26, 08:53:00 GMT+0 - Investigating - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 09:02:45 GMT+0 - Resolved - LPI Support (support.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:53:00</var> GMT+0</small><br><strong>Investigating</strong> - LPI Support (support.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>09:02:45</var> GMT+0</small><br><strong>Resolved</strong> - LPI Support (support.laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 08:53:00 +0000 https://lpi.instatus.com/incident/cmm386x9o00innazfn21nf12y https://lpi.instatus.com/incident/cmm386x9o00innazfn21nf12y LPI Trust (trust.laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI Trust (trust.laserproductsus.com) Feb 26, 08:08:09 GMT+0 - Investigating - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 08:17:54 GMT+0 - Resolved - LPI Trust (trust.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:08:09</var> GMT+0</small><br><strong>Investigating</strong> - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:17:54</var> GMT+0</small><br><strong>Resolved</strong> - LPI Trust (trust.laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 08:08:09 +0000 https://lpi.instatus.com/incident/cmm36l99y00glnazf9wefxpj1 https://lpi.instatus.com/incident/cmm36l99y00glnazf9wefxpj1 LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Feb 26, 08:07:10 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Feb 26, 08:10:49 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:07:10</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:10:49</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 26 Feb 2026 08:07:09 +0000 https://lpi.instatus.com/incident/cmm36jz4o000avyezeblrz0bn https://lpi.instatus.com/incident/cmm36jz4o000avyezeblrz0bn LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Feb 20, 07:18:38 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Feb 20, 07:20:19 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>07:18:38</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>07:20:19</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Fri, 20 Feb 2026 07:18:38 +0000 https://lpi.instatus.com/incident/cmluk6gm7008xc2zzafhn184n https://lpi.instatus.com/incident/cmluk6gm7008xc2zzafhn184n LPI Trust (trust.laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI Trust (trust.laserproductsus.com) Feb 20, 07:16:58 GMT+0 - Investigating - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. Feb 20, 07:26:40 GMT+0 - Resolved - LPI Trust (trust.laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>07:16:58</var> GMT+0</small><br><strong>Investigating</strong> - LPI Trust (trust.laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>07:26:40</var> GMT+0</small><br><strong>Resolved</strong> - LPI Trust (trust.laserproductsus.com) is back to being fully operational. .</p> ]]> Fri, 20 Feb 2026 07:16:58 +0000 https://lpi.instatus.com/incident/cmluk4bla006dh25xgm1ig5od https://lpi.instatus.com/incident/cmluk4bla006dh25xgm1ig5od LPI Cloud & LT3Raptor - Partial Outage Type: Incident Duration: 10 minutes Affected Components: LPI Cloud, LT3 Raptor Feb 13, 17:00:28 GMT+0 - Investigating - We’re currently experiencing a partial service outage for LPI Cloud which includes the user portal (website) as well as syncing withing LT3Raptor. Our team is actively investigating the issue and to restore service as quickly as possible. At LPI, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused. We will update you with more details as we have them. Feb 13, 17:10:29 GMT+0 - Resolved - This incident has been resolved. Feb 13, 17:32:41 GMT+0 - Postmortem - LPI Cloud access and LT3Raptor syncing have been fully restored. Upstream load balancers experienced performance issues that temporarily prevented traffic from reaching our application servers. All systems are now operating normally. No customer or job data was affected. We are investigating the root cause to prevent recurrence. Type: Incident

Duration: 10 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>17:00:28</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing a partial service outage for LPI Cloud which includes the user portal (website) as well as syncing withing LT3Raptor. Our team is actively investigating the issue and to restore service as quickly as possible. At LPI, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused. We will update you with more details as we have them..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>17:10:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>17:32:41</var> GMT+0</small><br><strong>Postmortem</strong> - LPI Cloud access and LT3Raptor syncing have been fully restored. Upstream load balancers experienced performance issues that temporarily prevented traffic from reaching our application servers. All systems are now operating normally. No customer or job data was affected. We are investigating the root cause to prevent recurrence. .</p> ]]> Fri, 13 Feb 2026 17:00:28 +0000 https://lpi.instatus.com/incident/cmll4vqz802ahcunpygewdf2s https://lpi.instatus.com/incident/cmll4vqz802ahcunpygewdf2s LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Jan 29, 02:49:50 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Jan 29, 02:51:37 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>02:49:50</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>02:51:37</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Thu, 29 Jan 2026 02:49:50 +0000 https://lpi.instatus.com/incident/cmkyuw1o0006tvywxbheey8sl https://lpi.instatus.com/incident/cmkyuw1o0006tvywxbheey8sl LPI (laserproductsus.com) is experiencing degraded performance Type: Incident Affected Components: LPI (laserproductsus.com) Jan 21, 17:09:43 GMT+0 - Investigating - LPI (laserproductsus.com) is experiencing performance issues at the moment. Jan 21, 17:12:23 GMT+0 - Resolved - LPI (laserproductsus.com) is back to being fully operational. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>17:09:43</var> GMT+0</small><br><strong>Investigating</strong> - LPI (laserproductsus.com) is experiencing performance issues at the moment. .</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>17:12:23</var> GMT+0</small><br><strong>Resolved</strong> - LPI (laserproductsus.com) is back to being fully operational. .</p> ]]> Wed, 21 Jan 2026 17:09:42 +0000 https://lpi.instatus.com/incident/cmkoa31a60018tpvg14yna3e0 https://lpi.instatus.com/incident/cmkoa31a60018tpvg14yna3e0